Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use your 899com account — from how deposits via JazzCash, Easypaisa, and Raast are handled to what happens if a dispute arises.

JazzCash Deposits CoveredEasypaisa & Raast PaymentsAccount Eligibility RulesDispute Resolution ProcessRight to Close or Amend
899com Terms That Cover How Your Account Works
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear — or if you believe an action on your account was taken in error — contact our support team directly. We handle account and policy queries through the channels below. For payment-related disputes involving JazzCash, Easypaisa, or Raast, have your transaction reference number ready so we can pull the record without delay.

Live Chat Open the chat window from your account dashboard for direct help with terms questions and account actions.
Email Support Write to us for formal queries or to request a copy of your account activity under our data retention policy.
Help Centre Our help centre carries plain-language explanations of key clauses, payment rules, and account suspension grounds.
YOUR ACCOUNT RIGHTS

How We Handle Your Data and Account

Your account data — login credentials, transaction history, wallet addresses for JazzCash, Easypaisa, and Raast — is stored on secured servers and is not shared with third parties outside what is required to process your payments or comply with a lawful request. You can ask us to export or delete your data at any time by contacting support with your registered email.

Data Retention

We keep transaction records for the period required by applicable law. After that window closes, inactive account data is purged from live systems.

Account Security

Every login triggers an OTP to your registered mobile number. If you did not request access, lock your account immediately through the help centre.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences in your browser settings.

Data Requests

To request a copy of your data or to ask for deletion, email us with your account ID. We aim to respond within the period required by applicable law.

Common Questions About These Terms

These are the questions we hear most often from account holders trying to understand how our terms apply to everyday situations — payments, account actions, and data rights.

Access depends on whether local law in your region permits it. You confirm your own eligibility each time you log in. We do not make that determination on your behalf.

If your account is suspended and a deposit is affected, the balance is reversed to the originating JazzCash wallet after our review process confirms the source account.

Contact support with your transaction reference number. We investigate within the timeframe set in our payments policy and communicate the outcome to your registered email.

Yes. Email our support team with your account ID and request the version of the terms that was active on a specific date. We keep an archive of all past versions.

Use the help centre to lock your account immediately, then contact support. Each login sends an OTP to your mobile, so unauthorised access typically leaves a trace we can investigate.

We post the updated terms here with a revised date. Using your account after that date confirms you accept the changes. Check this page periodically if you want to stay current.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.